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These Best Practice Guidelines represent an approach where the environment in which gambling is conducted minimises harm and meets community expectations. Registered Clubs aspire to achieve a harm minimisation objective in their gambling operations by: 1. Providing gambling services and practices that conform to all applicable Acts and Regulations. 2. Promoting responsible gambling practices that conform to local community standards and expectations. 3. Establishing a patron complaint resolution process. 4. Implementing policies to encourage responsible practices in advertising and promotions related to gambling and ensure compliance with relevant legislation. 5. Developing a policy that ensures all legislative requirements related to cheque cashing, payment of winnings and financial transactions are implemented and encourages patrons to develop responsible practices in the use of finances for gambling purposes. 6. Introducing procedures for handling personal information relating to gambling patrons in a club to protect their rights of privacy. 7. Establishing a pleasant and safe gambling environment. 8. Informing and training staff on legislative requirements, harm minimisation issues, the risks of not complying with legislative requirements or not adopting and practising harm minimisation strategies and taking appropriate steps to promote patron and employee care. 9. Asquith Rugby League Club Ltd. encourages patrons to take responsibility for their gambling activity. The Club has procedures in place for self-exclusion that can be used to assist you if you think you have a problem with gambling. The scheme is voluntary and the Club would be pleased to discuss this with you. For further information about this Club's self-exclusion procedure or for support or advice, pleased contact the Manager on duty. 10 Informing patrons and staff of the club's responsible gambling policy and program, the nature of gambling products and the availability of support services for problem gamblers. 11. Developing links between the club and relevant community organisations that will provide support and advice for problem gamblers and their families.
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For the Information of Members and their Guests
11 - 37 Alexandria Parade WAITARA NSW 2077 Australia Tel (02) 9487 1066
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